What is an Engineering Change Request (ECR)?

An engineering change request (ECR) should be created and submitted whenever the need for a product enhancement or fix is identified. A change request can stem from manufacturing issues, customer complaints, field failures, nonconforming materials, audits, or product enhancement ideas.

An engineering change request (ECR) process involves the following and typically involved engineering team review and approval:

1. Understanding the scope of the change
2. Determining the impact of incorporating the ECR
3. Obtaining approval of the ECR
4. Creating an ECO to document all of the necessary changes and review by all impacted stakeholders beyond engineering team.

*Source: wrike.com

To effectively manage engineering change requests (ECRs), follow these steps:

1. Request supporting materials to help build the case for making the change
2. Determine if the change falls inside the scope of your project
3. Assess the priority of the change request
4. Approve or reject the change request
5. Decide on a course of action moving forward (create ECO to formally request change by all impacted stakeholders outside of engineering)

*Source: tallyfy.com