ARENA EDUCATION

Helping You Get the Most
From Arena and Empower

ARENA
EMPOWER
CUSTOM TRAINING

For Arena Classes in Europe contact Arena Support or your Arena Account Manager.

For pricing, contact your Arena Account Representative.

ARENA FUNCTIONAL USER & ADMINISTRATOR COMBINED CLASS

This 14-hour class combines functional user and account administrator training. The class provides an in-depth understanding of the capabilities and standard processes used in the Arena platform from the basic user perspective, and it also covers system configuration for each of the topics from the Arena Account Administrator perspective.

Topics covered are navigation, searching, the Items World, the Files World, sourcing, the  Requests World, the Changes World, the Quality World, the Projects World, and the Training World.

Audience: New Arena customers, new employees from Arena customers, implementation team members, team leaders, super users, and Arena administrators.

Duration: 14 hours

Prerequisites:

  • You must be an Arena customer or a partner working with an Arena customer.

ARENA FUNCTIONAL USER CLASS

This 9-hour class provides an in-depth understanding of the capabilities and standard processes used in the Arena platform from the basic user perspective. Topics covered are Navigation and Searching, Items, Files, Sourcing, Requests, Changes, Quality, Projects, Training Management.

Audience: New Arena customers, new employees from Arena customers, implementation team members, team leaders, super users, administrators, quality process owners, and company trainers.

Duration: 9 hours

Prerequisites:

  • You must be an Arena customer or a partner working with an Arena customer.

ARENA ADMINISTRATOR CLASS

Gain the skills needed to configure and maintain Arena for your business needs. Topics covered are: creating new users, designing Access Policies, creating custom attributes, creating categories, configuring Items, Requests, Changes, Quality, Projects, and Training.

Audience: Implementation team members and account administrators

Duration: 7 hours

Prerequisites:

  • Completion of the Arena Functional User Class OR user-level competence with Arena functionality including Items, Requests, Changes, Quality, Projects, Training Management.

ARENA QUALITY MANAGEMENT SYSTEMS (QMS) OVERVIEW– for experienced Arena Scale/QMS platform users only

The QMS Overview class is most beneficial for those who have worked with, and understand, Arena. (see prerequisites below)

This free short session provides an overview of Arena QMS capabilities. We’ll review standard QMS processes and their uses (DHF, NCMR, CAPA, Supplier Approval/Collaboration, and Auditing). You’ll learn how Quality processes in Arena are associated to items, projects (NPI), training and changes. 

Note: This session is limited to 20 students on first-come, first-serve basis. Once the limit is reached, additional students will be waitlisted for future sessions.

Audience: Quality Assurance, Operations, Compliance, Engineering in Life Sciences or other regulated industries

Duration: 2 hours

Prerequisites:

  • Completion of Arena Functional User training OR user-level competence with Arena functionality including Sourcing, Changes, Quality, Projects, Training Management AND
  • Use Arena QMS in production for 60+ days

Using Arena’s APIs

The Arena REST API lets you link your Arena workspace to other systems and exchange data using a RESTful framework.

This free, interactive session includes details about requests and responses from Arena servers and instructs developers on how to construct requests.

Key takeaways:

  • Discover and discuss problems you can solve by integrating Arena with other enterprise applications.
  • Learn the features of the RESTful API framework and of the Arena REST API.

Audience: Customers & Partners; Developers & Designers

Duration: 2 hours

Prerequisites:

  • User-level competence creating and releasing items, directly or via change orders.
  • Familiarity with API concepts, in general.

For pricing, contact your Arena Account Representative.

ARENA EMPOWER BASIC FUNCTIONAL CLASS

Provides an in-depth understanding of the capabilities and standard processes of the Arena Empower platform. Topics covered are: Navigation and Searching, Items, Files, BOMs, Vendors and Vendor Items, Changes, and Quality.

Audience: Implementation team members, team leaders, super users, administrators, quality process owners, and company trainers

Duration: 6 hours

ARENA EMPOWER ADMINISTRATOR CLASS

Gain the skills needed to configure and maintain the Empower platform for your business needs. Topics covered are: Adding Users, Roles & Policies, Custom Attributes, Categories, Configuring Items, Requests, Changes, and Quality.

Audience: Implementation team members and administrators

Duration: 6 hours

CUSTOM TRAINING OPTIONS

For pricing, contact your Arena Account Representative.

PRIVATE CLASSES

Have a larger team to train or need a different schedule? Have team members around the world? Need training on additional Arena features?

You can have our standard classes delivered at your site or online. You can also work with our instructors to customize our classes specifically for your implementation and needs.

ARENA LEARNING PACKAGE

Need to make Arena education a component of your operational training program?

With the Arena Learning Package, you have all the Arena user and administrator course materials in an easy-to-use digital form. Quickly customize for your business processes and empower your teams.