A document change request (DCR) is a type of change request used to describe a proposed change to documents (e.g., standard operations, procedures, instructions). The DCR initiates the change process and promotes discussions with the affected team. Upon approval, the DCR is released and a document change order (DCO) is used to implement the change request.
A documented engineering change request serves as a formal record for employees to review and understand a problem or make a suggested change to a product or process. It provides a method to document problems, raise issues, capture responses, propose solutions, and define consequences when deferring issues. It also captures the action the group wants to take on a particular problem or suggested change.
A change request should include the following:
It is important to document engineering change requests so that all impacted teams can see the origins of an issue, discussions of options, and thoughts behind the action chosen. The information captured on the ECR can also be helpful in making decisions regarding future product modifications.
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