Would you tell me please, which way I ought to go from here? That depends a good deal on where you want to get to, said the cat. I don’t much care where—, said Alice. Then it doesn’t matter which way you go, said the cat. Since its publication in 1865, Lewis Carroll’s novel Alice’s Adventures in Wonderland has delighted generations of readers. But does this nonsensical story of a...

Have you ever served on a project team responsible for implementing a new enterprise software solution that failed to launch? There’s nothing more frustrating than juggling your day job while also participating on a time-intensive project team—only to find that despite everyone’s best efforts to go live under budget and on schedule, the project just falls short.

Every quarter, I work with undergraduates who are studying Data Science, Human-Computer Interaction, Information Architecture, Information Assurance, and Cybersecurity. When asked to identify a problem and design an appropriate solution, they are quick to propose technological interventions such as new websites or mobile apps as their final projects…