Software vendors have always sought to provide highly adaptable solutions by allowing customization. Most vendors will claim that it’s easy to customize their solutions. However, there are two different approaches. One approach involves the need to program or code (customization) and the other involves using a simple user interface that non-programmers can set up (configuration). But,...

There are many nimble, cloud-based tools on the market today. I love using Microsoft Teams to collaborate with anyone in my company instantly and Trello to manage marketing deliverables and projects. A variety of similar collaboration tools, including Asana and Slack, have also emerged to help teams interact and share information using informal chat, file sharing, screen sharing, and general...