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How to Achieve New Product Introduction (NPI) Success

How to Achieve New Product Introduction (NPI) Success

Did you know that most product launches fail? Some of the best-known companies experience challenges when launching new products. You may recall some major product launch failures over the years such as the Samsung Galaxy phone’s overheating issues, Apple’s iPhone 4 antenna problem, or Tesla’s “unbreakable” glass shattering. These types of incidents can cause brand damage, customer satisfaction...

How to Create Company Values That Employees Embrace

How to Create Company Values That Employees Embrace

When your company created its core values, do you know if it was a “checkbox exercise,” or something that was supposed to motivate employees and drive your company culture? For some companies, core values can be nothing more than words to add to an About Us page on a website. But company values should be much more. They can be guiding principles that inform everything a company and its employees...

When Do You Need a Quality Management System?

When Do You Need a Quality Management System?

All our customers, no matter industry, maturity, or complexity, have had to answer the same question: when to implement a scalable software solution to manage the enterprise processes that run the businesses. Every company has more on the “to do” list than resources. You have many business needs—ranging in scope and impact—and a finite pool of people and budget that will not cover all the...