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Why do many products fail? There are several factors that contribute to companies not reaching their commercialization targets. Some include: Lack of understanding of the end-user goals and challenges Inability to mitigate risks or unforeseen disruptions Poor product quality or design Lack of product differentiation To illustrate, the Segway Electric Scooter’s introduction was met with a fast...
A recent Gartner study revealed that 73% of companies that bought an enterprise system regretted their purchase1. In many instances, they reported that the offering failed to meet their expectations. This buyer’s remorse could have been avoided with more extensive technology and vendor evaluations. Software vendor reference checks can reveal how well the solution lives up to the vision marketed...
Three names you don’t see mentioned much nowadays regarding quality management are Walter A. Shewhart, the father of statistical quality control; Joseph Juran, founder of the Juran Trilogy (quality planning, quality control, and quality improvement); and W. Edwards Deming, the architect of the quality movement. These three quality pioneers have significantly impacted how businesses and...
