“Cost is always on everyone’s mind and Arena’s subscription and implementation pricing is very cost-competitive,” said Melendez. “Arena’s cloudbased system helps us save on IT costs including hardware, system administration, backups, disaster recovery, and more.”
Prior to Arena, Picarro did not have a formal change process or a single system to manage product information. With Arena PLM, the company was able to implement a formal change process with a centrally controlled and easy-to-access system for all their revision-controlled documentation.
Picarro must address several compliance initiatives including RoHS, REACH, International Organization for Standardization (ISO) 9001, and the ever-present quality improvement process. “When it comes to compliance, Arena has helped us across the board. Arena Quality has helped to organize and simplify our CAPA (corrective and preventive action) and Eight Disciplines (8D) processes providing better flow and visibility. And Arena’s integration to other systems simplifies our environmental compliance processes,” said Melendez.
“From pre-sales to implementation and post-sales support, Arena continues to impress us by making sure we are always satisfied,” noted Melendez. “The Arena support and implementation teams are always ready to help with the setup of new releases and our integrations. Arena is definitely a key partner in our product development success.”