In 2016, a leading consumer electronics manufacturer made headlines when there were several reported cases of their flagship smartphone catching fire. After some investigation, the company identified a battery flaw as the culprit. The battery was assembled incorrectly, causing it to overheat. This resulted in the recall of more than 2.5 million smartphones worldwide.So, what could have prevented...
Jair Aldana enjoys his work. He helps Arena customers better understand how to maximize their product lifecycle management (PLM) and quality management system (QMS) software. He does this by thoroughly understanding his customers’ business requirements so he can zero in on the areas where he needs to educate and advise. Jair’s main objective is to help teams master the software so they can get...
With continued advancements in smart technologies like the Internet of Things (IoT) and artificial intelligence (AI), high-tech companies are having to manage greater product complexity to fulfill consumer demand for more personalized experiences. To compound matters, unforeseen events like the COVID-19 pandemic have resulted in part shortages and other supply chain shocks, making it difficult...