With older on-premises (single-tenant) QMS solutions, software validation is more challenging because each and every customer uses a unique instance of the software application and supporting infrastructure which must be installed, tested, and validated.
Arena’s QMS is a cloud-based, multitenant solution, architected to provide customer-requested enhancements and value-added new features on a regular schedule. With a level of shared infrastructure for all QMS customers, validation is made easier by leveraging common test protocols for both installation qualification (IQ) and operational qualification (OQ).
Arena Validate is available to all Arena QMS customers. It is supported by a dedicated validation team, allowing Arena to do most of the heavy lifting. This allows customers to focus on reviewing Arena’s validation scope and documentation and determining the customer-specific intended uses (required to handle performance qualification or PQ) that will supplement the validation package.