Arena Solutions uses some of the most advanced technology for Internet security available today in concert with rigorous internal controls to ensure that your data remains secure.
Arena applications and your data are hosted in a secure environment that uses multi-factor authentication, firewalls and other advanced technology to prevent interference or access by outside intruders. Each user in your organization is assigned a unique user name and password that must be entered every time they log in. When accessing data in Arena applications, Transport Layer Security (TLS, also known as Secure Sockets Layer or SSL) protects your information on its way to and from our servers, ensuring that your data is safe and secure. The result: your data is always available to registered users in your organization, and completely inaccessible to unauthorized viewing and/or use.
In addition, our customer data protection policy and rigorous internal procedures ensure that Arena staff never has unauthorized access to your data. We understand that our manufacturing customers entrust us with their most precious asset—product and manufacturing specifications—and to ensure security we employ carefully designed organizational controls that have been verified to comply with the widely accepted SSAE 16 standard.
A Service Auditor has examined controls at Arena Solutions in accordance with Statement on Standards for Attestation Engagements (SSAE) 16 - SOC 1 Type 2.
Please address questions or concerns regarding Arena security to firstname.lastname@example.org.