All Systems Operational - 07.24.08 | 06:28 PM (PDT)
No issues to report.
Arena Solutions is committed to building and delivering the most secure, fast, and reliable PLM solution available. We make our current system status and previous service level available to you so that you may evaluate our actual performance against this commitment.
Uptime Performance (12 Months)*
Monthly Uptime Performance For The Past 12 Months
Maintenance Announcements
Saturdays, 1:30-1:50 AM (PT)
Sundays, 10:00 AM-12:00 Noon (PT)
No extended maintenance is currently planned.
Arena reserves from 10:00 AM-12:00 Noon Pacific Time every Sunday morning for regular system maintenance, upgrades and new feature releases. Maintenance, upgrades and/or new releases are generally performed every two to four weeks. Occasionally, additional downtime is required for extended maintenance outside of the regular maintenance period. When necessary, extended maintenance is scheduled during weekend hours (between 9:00 PM Friday and 12:00 Noon Sunday Pacific Time), and is announced on this page 48 hours before the downtime begins. Arena customers may request advance email notification of major upgrades and/or extended maintenance by sending email to Arena Solutions.
*Uptime Performance = [(Scheduled Minutes - Unscheduled Downtime) / (Scheduled Minutes)]*100 where "Scheduled Minutes" is the total number of minutes in the specified period during which Arena PLM was scheduled to be available by Arena Solutions, excluding pre-announced downtimes during weekend hours, and "Unscheduled Downtime" is the number of minutes in the Scheduled Minutes during which Arena PLM was unavailable. The uptime performance of Arena PLM for the calendar quarter ending June 30, 2008 was 100.00%.