IDC Health Insights conducted in-depth interviews of users of a variety of PLM solutions within the life science industry in 2016. The following case study provides illustrative examples of how life science companies are using PLM technology to improve efficiency, collaboration, innovation, and quality. We interviewed users of a variety of PLM systems about their experiences with several leading vendors and service providers involved in PLM implementation.

Life science customers are actively evaluating PLM systems and vendors for:

  • Experience in PLM implementation

  • Life science industry–specific products and expertise

  • Ease of use

  • Cost of ownership

  • Communication and collaboration with other systems and stakeholders

  • Automation of compliance reporting and record keeping

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