{"id":35903,"date":"2023-09-08T07:56:57","date_gmt":"2023-09-08T14:56:57","guid":{"rendered":"https:\/\/www.arenasolutions.com\/customers-customer-support\/"},"modified":"2025-10-17T09:03:22","modified_gmt":"2025-10-17T16:03:22","slug":"customers-customer-support","status":"publish","type":"page","link":"https:\/\/www.arenasolutions.com\/fr\/customers\/support\/","title":{"rendered":"Customers – Customer Support"},"content":{"rendered":"

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SERVICE D’ASSISTANCE<\/span><\/h1>\n

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Nous vous fournissons l’aide, les conseils,
les formations et l’assistance technique dont vous avez besoin<\/h4>\n

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Les utilisateurs des solutions Arena PLM, QMS et Empower PLM peuvent nous contacter \u00e0 l’adresse\u00a0:<\/p>\n

arena-support@ptc.com<\/a><\/p>\n

Empower PLM<\/strong>
Portail d’assistance technique d\u00e9di\u00e9 \u00e0 Empower<\/a><\/p>\n

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Pour b\u00e9n\u00e9ficier d’une aide pas \u00e0 pas, s\u00e9lectionnez l’option Aide d’Arena dans le menu Aide, en haut \u00e0 droite des pages de votre espace de travail client Arena. Vous pouvez aussi cliquer sur l’ic\u00f4ne d’aide (\u00ab\u00a0?\u00a0\u00bb) dans n’importe quel flux de travail.<\/p>\n

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Que vous utilisiez Arena depuis des ann\u00e9es ou seulement depuis quelques heures, nos formations en pr\u00e9sentiel ou en ligne vous aideront \u00e0 tirer le meilleur parti de nos solutions.<\/p>\n

S’inscrire \u00e0 des cours<\/a><\/p>\n

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\u00ab\u00a0Merci encore Arena. Notre service informatique vient de nous confirmer que vous avez r\u00e9solu notre probl\u00e8me. Votre \u00e9quipe d’assistance est toujours aussi g\u00e9niale\u00a0!\u00a0\u00bb<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ text_text_color=\u00a0\u00bb#afb1ff\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb24px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Doug Tornio  <\/strong>Manager Engineering Services<\/span><\/p>\n

\"RGB<\/p>\n

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VOIR Arena
EN ACTION<\/span><\/h2>\n

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SERVICE D’ASSISTANCE Nous vous fournissons l’aide, les conseils,les formations et l’assistance technique dont vous avez besoin ASSISTANCE TECHNIQUE Les utilisateurs des solutions…<\/p>\n","protected":false},"author":44,"featured_media":24809,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"divi.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-35903","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nService d'assistance, formation, aide, assistance technique | Arena<\/title>\n<meta name=\"description\" content=\"Nous veillons \u00e0 fournir \u00e0 nos clients l'aide, les conseils, les formations ou l'assistance technique dont ils ont besoin pour tirer pleinement parti de nos solutions Arena PLM, Arena QMS ou Empower PLM. 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