{"id":36641,"date":"2023-09-08T08:22:38","date_gmt":"2023-09-08T15:22:38","guid":{"rendered":"https:\/\/www.arenasolutions.com\/administracion-de-incidencias\/"},"modified":"2026-04-09T09:02:39","modified_gmt":"2026-04-09T16:02:39","slug":"administracion-de-incidencias","status":"publish","type":"page","link":"https:\/\/www.arenasolutions.com\/es\/solutions\/issue-management\/","title":{"rendered":"Administraci\u00f3n de incidencias"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ admin_label=\u00bbHero-Text\u00bb module_class=\u00bbas-db-hero-tier-3″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#ffffff 50%|rgba(61,70,71,0.15) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(27,31,37,0.3)\u00bb background_color_gradient_end=\u00bb#1b1f25″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb||31px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||70px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbTitle\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb header_text_align=\u00bbleft\u00bb header_font_size=\u00bb80px\u00bb header_letter_spacing=\u00bb1px\u00bb header_line_height=\u00bb1.1em\u00bb header_2_letter_spacing=\u00bb1px\u00bb header_2_line_height=\u00bb1.1em\u00bb custom_margin=\u00bb2px||13px||false|false\u00bb header_text_align_tablet=\u00bbcenter\u00bb header_text_align_phone=\u00bbcenter\u00bb header_text_align_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb55px\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Administraci\u00f3n de
incidencias<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb text_font=\u00bb|600|||||||\u00bb text_text_color=\u00bb#00890b\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb1.5em\u00bb text_font_size_tablet=\u00bb30px\u00bb text_font_size_phone=\u00bb20px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb text_line_height_tablet=\u00bb1.4em\u00bb text_line_height_phone=\u00bb1.3em\u00bb text_line_height_last_edited=\u00bbon|desktop\u00bb text_orientation_tablet=\u00bbcenter\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

El proceso cerrado de administraci\u00f3n de incidencias
Acelera la resoluci\u00f3n<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,2_3″ use_custom_gutter=\u00bbon\u00bb make_equal=\u00bbon\u00bb disabled_on=\u00bboff|off|off\u00bb module_class=\u00bbleft-right-blurbs-row\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb50px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.25.1″ _module_preset=\u00bbdefault\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_image src=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Arena-Tickets-FR.png\u00bb alt=\u00bbDiagrama de flujo de la administraci\u00f3n de incidencias\u00bb title_text=\u00bbArena-Tickets\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0″ max_width=\u00bb400px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb2_3″ _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text content_tablet=\u00bb<\/p>\n

Gain Market Advantage With Compliant Product Development<\/h2>\n

The aerospace and defense market demands quality, product development efficiency, technological innovation, and regulatory compliance.<\/p>\n

Arena PLM for AWS GovCloud is the proven cloud product development solution for regulated companies requiring a secure platform to manage their product and quality information and meet regulatory requirements.<\/p>\n

\u00bb content_phone=\u00bb<\/p>\n

Gain Market Advantage With Compliant Product Development<\/h2>\n

The aerospace and defense market demands quality, product development efficiency, technological innovation, and regulatory compliance.<\/p>\n

Arena PLM for AWS GovCloud is the proven cloud product development solution for regulated companies requiring a secure platform to manage their product and quality information and meet regulatory requirements.<\/p>\n

\u00bb content_last_edited=\u00bbon|phone\u00bb admin_label=\u00bbIntro\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||30px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Durante los ciclos r\u00e1pidos de desarrollo, resolver correctamente las incidencias del producto es clave para lanzarlo con \u00e9xito. Con el software de administraci\u00f3n de incidencias de Arena, Arena Tickets<\/a>, puede realizar un seguimiento de todas las incidencias y mejoras de sus productos mediante tickets de soporte vinculados al registro del producto.
<\/span><\/p>\n

Las soluciones Arena PLM<\/a> y QMS<\/a> ofrecen software de administraci\u00f3n de incidencias para ayudarle a captar, asignar, realizar un seguimiento y vincular tickets de soporte a registros de productos afectados, acciones de procesos de calidad, planes de proyectos, requisitos y cambios de ingenier\u00eda. Esto mejora la calidad del producto, acelera la innovaci\u00f3n y aumenta la rentabilidad.
<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbEXPLORE ARENA’S COMPREHENSIVE PLM PLATFORM\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#FFFFFF\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#ffffff 50%|rgba(61,70,71,0.15) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(27,31,37,0.3)\u00bb background_color_gradient_end=\u00bb#1b1f25″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb100px||30px|||\u00bb top_divider_style=\u00bbarrow\u00bb top_divider_color=\u00bbrgba(61,70,71,0.15)\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.16″ custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ text_text_color=\u00bb#FFFFFF\u00bb header_2_text_align=\u00bbcenter\u00bb header_2_text_color=\u00bb#000000″ text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Una mayor visibilidad mejoral a resoluci\u00f3n de incidencias<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16″ custom_padding=\u00bb16px||32px|||\u00bb custom_css_main_element=\u00bbmax-width: 1100px !important;\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ text_orientation=\u00bbcenter\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Arena Tickets proporciona una soluci\u00f3n \u00fanica y unificada en la que captar y resolver incidencias que siempre est\u00e1n conectadas con los productos<\/a>, proyectos<\/a>, requisitos<\/a> y registros de calidad<\/a> relacionados. Esta visibilidad permite una mayor colaboraci\u00f3n, transparencia y mejora. El software Arena PLM y QMS ayuda a sus equipos de producto a alcanzar sus objetivos.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb module_class=\u00bbfive-column-boxes white-boxes-row\u00bb _builder_version=\u00bb4.16″ max_width=\u00bb1200px\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb0px||35px||false|false\u00bb custom_css_main_element=\u00bbmax-width: 990px !important;\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-Product-Dev-Teams.svg\u00bb alt=\u00bbIcon-Product Development Teams\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS EQUIPOS DE DESARROLLO<\/span>
DE NUEVOS PRODUCTOS<\/span><\/h4>\n

eliminan el uso de herramientas aisladas para seguir y resolver las incidencias<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-COMPONENT-ENGINEERS.svg\u00bb alt=\u00bbIcon-COMPONENT ENGINEERS\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS EQUIPOS DE<\/span>
PRODUCTO<\/span><\/h4>\n

de todo el mundo pueden resolver incidencias e impulsar mejoras<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-Regulatory-Compliance.svg\u00bb alt=\u00bbIcon-Regulatory Compliance\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS EQUIPOS INTERDISCIPLINARIOS<\/span><\/h4>\n

pueden enviar, realizar un seguimiento y colaborar en cualquier ticket de soporte en cualquier momento<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb module_class=\u00bbfive-column-boxes white-boxes-row\u00bb _builder_version=\u00bb4.16″ max_width=\u00bb1200px\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb0px||35px||false|false\u00bb custom_css_main_element=\u00bbmax-width: 990px !important;\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-ENGINEERING-TEAMS.svg\u00bb alt=\u00bbSustaining Dev Teams icon\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS EQUIPOS DE DESARROLLO<\/span>
SOSTENIBLE<\/span><\/h4>\n

pueden priorizar y resolver las incidencias para evitar errores o retrasos costosos<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-SUPPLY-CHAIN-PARTNERS.svg\u00bb alt=\u00bbIcon-SUPPLY CHAIN PARTNERS\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS SOCIOS DE LA CADENA DE SUMINISTRO<\/span><\/h4>\n

pueden colaborar en las incidencias de forma ininterrumpida para acelerar los lanzamientos<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icons-EXECUTIVE-MANAGEMENT.svg\u00bb alt=\u00bbExecutive Icon\u00bb image_icon_width=\u00bb40%\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#3d4647″ background_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb height=\u00bb100%\u00bb custom_padding=\u00bb30px|20px|30px|20px|true|true\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

LOS EQUIPOS DE ADMINISTRACI\u00d3N EJECUTIVA<\/span><\/h4>\n

tienen una mayor visibilidad para tomar mejores decisiones<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ background_color=\u00bb#FFFFFF\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#ffffff 50%|rgba(61,70,71,0.15) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(27,31,37,0.3)\u00bb background_color_gradient_end=\u00bb#1b1f25″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb100px||5px|||\u00bb top_divider_style=\u00bbarrow\u00bb top_divider_color=\u00bbrgba(61,70,71,0.15)\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.16″ custom_padding=\u00bb51px||15px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text admin_label=\u00bbH2″ _builder_version=\u00bb4.27.5″ header_2_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||17px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Mejore la calidad de los productos<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=\u00bbparagraph\u00bb _builder_version=\u00bb4.27.5″ text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

El software de administraci\u00f3n de incidencias de Arena conecta el desarrollo con los procesos de mejora continua. La administraci\u00f3n de las incidencias y los tickets de soporte de mejora en un \u00fanico sistema, con enlaces a los registros de dise\u00f1o de los productos afectados, elimina confusiones y los retrasos en la resoluci\u00f3n. <\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bb41dffb06-5c20-4d40-9217-99f1a757f6bd\u00bb custom_padding=\u00bb20px||32px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||||false|false\u00bb custom_padding_tablet=\u00bb||||false|false\u00bb custom_padding_phone=\u00bb||30px||false|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Speeds-Product-Launches.jpg\u00bb alt=\u00bbImage-A laptop with a rocket lunching out of the screen\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700||on|||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#00890B\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb1.2em\u00bb body_font=\u00bb|700||on|||||\u00bb body_text_align=\u00bbcenter\u00bb body_text_color=\u00bb#3D4647″ body_font_size=\u00bb26px\u00bb body_line_height=\u00bb1.2em\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

Acelera
El lanzamiento de productos<\/p>\n

[\/et_pb_blurb][et_pb_toggle title=\u00bbC\u00f3mo le ayuda Arena\u00bb icon_color=\u00bb#00890B\u00bb open_icon_color=\u00bb#3D4647″ _builder_version=\u00bb4.27.5″ title_text_color=\u00bb#3D4647″ title_level=\u00bbh3″ title_font=\u00bb|||on|||||\u00bb title_font_size=\u00bb18px\u00bb title_letter_spacing=\u00bb1px\u00bb closed_title_font_size=\u00bb18px\u00bb closed_title_letter_spacing=\u00bb1px\u00bb body_line_height=\u00bb1.3em\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb10px||10px||false|false\u00bb border_color_all=\u00bb#c5c6cb\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

    \n
  • Proporciona visibilidad al equipo interdisciplinario con asignaciones, prioridad, estado y otros detalles cr\u00edticos<\/span><\/li>\n
  • Permite a los equipos confirmar f\u00e1cilmente los dise\u00f1os, ajustar los planes y resolver las incidencias con rapidez
    \n<\/span><\/li>\n<\/ul>\n

    [\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb||30px||false|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Analytics-Optimizes.jpg\u00bb alt=\u00bbImage-Engineer Developing Mechanical Parts Using 3D CAD Software On Laptop\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700||on|||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#00890B\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb1.2em\u00bb body_font=\u00bb|700||on|||||\u00bb body_text_align=\u00bbcenter\u00bb body_text_color=\u00bb#3D4647″ body_font_size=\u00bb26px\u00bb body_line_height=\u00bb1.2em\u00bb custom_padding=\u00bb||0px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

    Reduce los costes
    De producci\u00f3n inicial<\/p>\n

    [\/et_pb_blurb][et_pb_toggle title=\u00bbC\u00f3mo le ayuda Arena\u00bb icon_color=\u00bb#00890B\u00bb open_icon_color=\u00bb#3D4647″ _builder_version=\u00bb4.27.5″ title_text_color=\u00bb#3D4647″ title_level=\u00bbh3″ title_font=\u00bb|||on|||||\u00bb title_font_size=\u00bb18px\u00bb title_letter_spacing=\u00bb1px\u00bb closed_title_font_size=\u00bb18px\u00bb closed_title_letter_spacing=\u00bb1px\u00bb body_line_height=\u00bb1.3em\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb10px||10px||false|false\u00bb border_color_all=\u00bb#c5c6cb\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

      \n
    • Le permite identificar, realizar un seguimiento y resolver las incidencias antes de que comience la producci\u00f3n en serie
      \n<\/span><\/li>\n
    • Permite la confirmaci\u00f3n de la resoluci\u00f3n del ticket de soporte con enlace a las solicitudes de cambio de ingenier\u00eda relacionadas
      \n<\/span><\/li>\n<\/ul>\n

      [\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Execute-Easily-1.jpg\u00bb alt=\u00bbImage-Document management concept, check electronic documents on digital documents on virtual screen\u00bb _builder_version=\u00bb4.27.5″ header_level=\u00bbh3″ header_font=\u00bb|700||on|||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#00890B\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb1.2em\u00bb body_font=\u00bb|700||on|||||\u00bb body_text_align=\u00bbcenter\u00bb body_text_color=\u00bb#3D4647″ body_font_size=\u00bb26px\u00bb body_line_height=\u00bb1.2em\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

      Facilidad de ejecuci\u00f3n<\/p>\n

      [\/et_pb_blurb][et_pb_toggle title=\u00bbC\u00f3mo le ayuda Arena\u00bb icon_color=\u00bb#00890B\u00bb open_icon_color=\u00bb#3D4647″ _builder_version=\u00bb4.27.5″ title_text_color=\u00bb#3D4647″ title_level=\u00bbh3″ title_font=\u00bb|||on|||||\u00bb title_font_size=\u00bb18px\u00bb title_letter_spacing=\u00bb1px\u00bb closed_title_font_size=\u00bb18px\u00bb closed_title_letter_spacing=\u00bb1px\u00bb body_line_height=\u00bb1.3em\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb10px||10px||false|false\u00bb border_color_all=\u00bb#c5c6cb\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        \n
      • Crea un historial completo de incidencias, defectos y mejoras
        \n<\/span><\/li>\n
      • Vincula todas las entradas al producto y garantiza su an\u00e1lisis en la pr\u00f3xima revisi\u00f3n del dise\u00f1o
        \n<\/span><\/li>\n<\/ul>\n

        [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row module_class=\u00bblocale-hide-cn\u00bb _builder_version=\u00bb4.20.0″ custom_padding=\u00bb29px||3px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text module_class=\u00bblocale-hide-cn\u00bb _builder_version=\u00bb4.27.5″ text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||30px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        Lea el art\u00edculo \u00ab4\u00a0pasos para mejorar productos y procesos\u00bb.<\/p>\n

        [\/et_pb_text][et_pb_button button_url=\u00bb\/resources\/articles\/defect-management\/\u00bb button_text=\u00bbM\u00e1s informaci\u00f3n\u00bb button_alignment=\u00bbcenter\u00bb module_class=\u00bblocale-hide-cn\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bb67e2fde8-ec43-47ca-aa81-f27e635671cb\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ background_color=\u00bb#FFFFFF\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#ffffff 50%|rgba(61,70,71,0.15) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(27,31,37,0.3)\u00bb background_color_gradient_end=\u00bb#1b1f25″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb100px||30px|||\u00bb top_divider_style=\u00bbarrow\u00bb top_divider_color=\u00bbrgba(61,70,71,0.15)\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb4″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.16″ custom_margin=\u00bb||50px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_image src=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Connected-Issue-Management-1.jpg\u00bb alt=\u00bbImagen: compa\u00f1eros de trabajo usando un port\u00e1til en el pasillo de un edificio de oficinas\u00bb title_text=\u00bbAdministraci\u00f3n de incidencias conectada\u00bb _builder_version=\u00bb4.27.5″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#617480″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ header_4_text_align=\u00bbleft\u00bb custom_margin=\u00bb||30px||false|false\u00bb header_4_text_align_tablet=\u00bbright\u00bb header_4_text_align_phone=\u00bb\u00bb header_4_text_align_last_edited=\u00bbon|tablet\u00bb text_orientation_tablet=\u00bbright\u00bb text_orientation_phone=\u00bbleft\u00bb text_orientation_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        Arena Tickets proporciona una administraci\u00f3n de incidencias colaborativa y de circuito cerrado. Con Tickets, la administraci\u00f3n de incidencias entre equipos de ingenier\u00eda es r\u00e1pida y ordenada. Todo su equipo de producto \u2014software, hardware, el\u00e9ctrica y firmware\u2014 puede administrar y colaborar en los problemas y mejoras del producto con confianza. <\/span><\/p>\n

        [\/et_pb_text][et_pb_button button_url=\u00bb\/solution-brief\/tickets\/\u00bb button_text=\u00bbM\u00e1s informaci\u00f3n\u00bb module_class=\u00bblocale-hide-cn\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bb67e2fde8-ec43-47ca-aa81-f27e635671cb\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbQuote\u00bb module_class=\u00bbquote-section\u00bb _builder_version=\u00bb4.18.0″ background_image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/dark-purple-background.jpg\u00bb custom_padding=\u00bb19px||19px||true|\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.16″ custom_padding=\u00bb20px||20px||true|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb30px||30px|40px|true|false\u00bb custom_padding_tablet=\u00bb|||0px|false|false\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ text_text_color=\u00bb#FFFFFF\u00bb text_font_size=\u00bb24px\u00bb text_orientation=\u00bbcenter\u00bb max_width=\u00bb985px\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        \u00abAntes de utilizar Arena, nos resultaba muy dif\u00edcil hacer un seguimiento de ciertas cuestiones e incidencias que surg\u00edan durante el periodo de I+D del desarrollo del producto. Gracias a Arena, podemos documentar y rastrear cada etapa del desarrollo sin dejar preguntas sin responder durante una fase cr\u00edtica del negocio\u00bb.<\/span><\/p>\n

        [\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.5″ text_text_color=\u00bb#afb1ff\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb24px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        Danny Dosier  <\/strong>comprador s\u00e9nior, RGB Spectrum<\/span><\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.27.5″ custom_padding=\u00bb30px||29px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.16″ custom_padding=\u00bb29px|||||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ header_2_text_align=\u00bbcenter\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||10px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        \u00danase a estos clientes innovadores<\/h2>\n

        [\/et_pb_text][mt-divi-logo-slider images=\u00bb9990,9994,9992,9982,9988,9993,9986,9991,11521,9983,10383,9996,9987,9984,35743″ admin_label=\u00bbBrand Logo Slider\u00bb _builder_version=\u00bb4.22.1″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||35px||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb global_module=\u00bb10430″ saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/mt-divi-logo-slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbSee Arena In Action\u00bb module_class=\u00bbas-db-section-global-footer-cta\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbc8e9298d-2575-47d5-a568-ecf944bc8036″ background_color_gradient_stops=\u00bbrgba(255,255,255,0) 0%|rgba(10,0,0,0.5) 100%\u00bb background_image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/CTA-Green-Lights-x750.jpg\u00bb custom_padding=\u00bb100px||17px||false|false\u00bb top_divider_color=\u00bb#FFFFFF\u00bb global_module=\u00bb70425″ saved_tabs=\u00bball\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb30px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|40px|||false|false\u00bb custom_padding_tablet=\u00bb|0px|0px||false|false\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb border_width_right=\u00bb1px\u00bb border_color_right=\u00bb#FFFFFF\u00bb border_width_all_tablet=\u00bb\u00bb border_width_all_phone=\u00bb\u00bb border_width_all_last_edited=\u00bbon|desktop\u00bb border_width_right_tablet=\u00bb0px\u00bb border_width_right_phone=\u00bb\u00bb border_width_right_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbpadding-bottom: 0 !important;\u00bb custom_css_main_element_phone=\u00bbpadding-bottom: 0 !important;\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|700|||||||\u00bb header_2_text_align=\u00bbright\u00bb header_2_text_color=\u00bb#FFFFFF\u00bb header_2_font_size=\u00bb70px\u00bb header_2_letter_spacing=\u00bb2px\u00bb header_2_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||0px||false|false\u00bb custom_padding=\u00bb||0px||false|true\u00bb header_2_text_align_tablet=\u00bbcenter\u00bb header_2_text_align_phone=\u00bbcenter\u00bb header_2_text_align_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

        Ver Arena
        En acci\u00f3n<\/h2>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||40px|false|false\u00bb custom_padding_tablet=\u00bb10px|||0px|false|false\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbpadding-top: 25px !important;\u00bb custom_css_main_element_phone=\u00bbpadding-top: 25px !important;\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_button button_url=\u00bbhttps:\/\/www.arenasolutions.com\/es\/plm-demo\/\u00bb button_text=\u00bbObtenga una demo\u00bb button_alignment_phone=\u00bbcenter\u00bb module_class=\u00bbwhite-button\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bba5290d89-7f97-4c9e-ad10-a79dba9c3d9c\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        Administraci\u00f3n de incidencias El proceso cerrado de administraci\u00f3n de incidencias Acelera la resoluci\u00f3n Durante los ciclos r\u00e1pidos de desarrollo, resolver correctamente las incidencias del producto…<\/p>\n","protected":false},"author":55,"featured_media":36643,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"divi.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-36641","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nAdministraci\u00f3n de incidencias: resoluci\u00f3n r\u00e1pida | Arena<\/title>\n<meta name=\"description\" content=\"El software de administraci\u00f3n de incidencias Arena le ayuda a captar, asignar, realizar el seguimiento y vincular tickets de soporte a registros de productos afectados, acciones de procesos de calidad, planes de proyectos, requisitos y cambios de ingenier\u00eda. 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