{"id":36494,"date":"2023-09-08T08:19:50","date_gmt":"2023-09-08T15:19:50","guid":{"rendered":"https:\/\/www.arenasolutions.com\/clientes-asistencia-al-cliente\/"},"modified":"2025-10-17T09:31:20","modified_gmt":"2025-10-17T16:31:20","slug":"clientes-asistencia-al-cliente","status":"publish","type":"page","link":"https:\/\/www.arenasolutions.com\/es\/customers\/support\/","title":{"rendered":"Clientes: asistencia al cliente"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ admin_label=\u00bbhero section\u00bb module_class=\u00bbhero-section\u00bb _builder_version=\u00bb4.17.4″ background_image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Hero-customers-support.jpg\u00bb custom_padding=\u00bb53px||53px||true|\u00bb background_last_edited=\u00bbon|tablet\u00bb background_image_tablet=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/dark-purple-background.jpg\u00bb background_enable_image_tablet=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb title_text_tablet=\u00bbdark-purple-background\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ header_text_color=\u00bb#FFFFFF\u00bb header_3_text_color=\u00bb#FFFFFF\u00bb header_4_font=\u00bbOpen Sans|600|||||||\u00bb header_4_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||0px||false|false\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

ASISTENCIA AL CLIENTE<\/span><\/h1>\n

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Estamos aqu\u00ed para ayudarle con consejos, 
formaci\u00f3n y soporte t\u00e9cnico<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ custom_padding=\u00bb18px||24px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb module_class=\u00bbthree-column-blurbs-row\u00bb _builder_version=\u00bb4.16″ custom_padding=\u00bb35px|0px||0px|false|true\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb||||true|true\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbSOPORTE T\u00c9CNICO\u00bb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-Tech-Support.svg\u00bb image_icon_width=\u00bb80px\u00bb admin_label=\u00bbSCALABLE\u00bb _builder_version=\u00bb4.27.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb\u00bb max_width_phone=\u00bb\u00bb max_width_last_edited=\u00bbon|tablet\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb57px|30px|57px|30px|true|true\u00bb hover_enabled=\u00bb0″ custom_css_main_element=\u00bbheight: 100%;\u00bb custom_css_blurb_title=\u00bbfont-size: 32px !important;\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#f38800″ image_max_width=\u00bb80px\u00bb global_colors_info=\u00bb{}\u00bb alt=\u00bbIcon-Tech Support\u00bb title_text=\u00bbIcon-Tech Support\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Para los clientes de Arena PLM, QMS y Empower PLM, contacte con nosotros:<\/p>\n

arena-support@ptc.com<\/a><\/p>\n

Empower PLM<\/strong>
Portal de soporte t\u00e9cnico de Empower<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbAYUDA DE ARENA\u00bb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-Help-1.svg\u00bb alt=\u00bbIcon-Help\u00bb image_icon_width=\u00bb80px\u00bb admin_label=\u00bbCOLLABORATIVE\u00bb _builder_version=\u00bb4.27.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb\u00bb max_width_phone=\u00bb\u00bb max_width_last_edited=\u00bbon|tablet\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb57px|30px|57px|30px|true|true\u00bb hover_enabled=\u00bb0″ custom_css_main_element=\u00bbheight: 100%;\u00bb custom_css_blurb_title=\u00bbfont-size: 32px !important;\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#40aa1d\u00bb image_max_width=\u00bb80px\u00bb global_colors_info=\u00bb{}\u00bb title_text=\u00bbIcon-Help\u00bb sticky_enabled=\u00bb0″]<\/p>

Obtenga instrucciones detalladas seleccionando Ayuda de Arena en el men\u00fa Ayuda situado en la parte superior derecha de cualquier p\u00e1gina de su espacio de trabajo de cliente de Arena, o haga clic en el icono de ayuda (\u00ab?\u00bb) de cualquier flujo de trabajo.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbAPRENDIZAJE DE ARENA\u00bb image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/Icon-Learning.svg\u00bb image_icon_width=\u00bb80px\u00bb admin_label=\u00bbAFFORDABLE\u00bb _builder_version=\u00bb4.27.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb\u00bb max_width_phone=\u00bb\u00bb max_width_last_edited=\u00bbon|tablet\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb57px|30px|57px|30px|true|true\u00bb hover_enabled=\u00bb0″ custom_css_main_element=\u00bbheight: 100%;\u00bb custom_css_blurb_title=\u00bbfont-size: 32px !important;\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#197bc0″ image_max_width=\u00bb80px\u00bb global_colors_info=\u00bb{}\u00bb alt=\u00bbIcon-Learning\u00bb title_text=\u00bbIcon-Learning\u00bb sticky_enabled=\u00bb0″]<\/p>

Tanto si lleva a\u00f1os utilizando Arena como si acaba de empezar, nuestra formaci\u00f3n presencial o en l\u00ednea le ayudar\u00e1 a sacar el m\u00e1ximo partido de Arena.<\/p>\n

Inscribirse en las clases<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbQuote – RGB Spectrum\u00bb module_class=\u00bbquote-section\u00bb _builder_version=\u00bb4.18.0″ background_image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/dark-purple-background.jpg\u00bb custom_padding=\u00bb19px||19px||true|\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.16″ custom_padding=\u00bb20px||20px||true|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb30px||30px|40px|true|false\u00bb custom_padding_tablet=\u00bb|||0px|false|false\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ text_text_color=\u00bb#FFFFFF\u00bb text_orientation=\u00bbcenter\u00bb max_width=\u00bb985px\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00abGracias de nuevo Arena. Nuestro departamento de TI nos ha confirmado que ha solucionado nuestro problema. Su equipo de soporte t\u00e9cnico sigue siendo asombroso\u00bb.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.18.0″ text_text_color=\u00bb#afb1ff\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb24px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Doug Tornio  <\/strong>director de Servicios de ingenier\u00eda<\/span><\/p>\n

\"Logotipo<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbCTA – See Arena In Action\u00bb module_class=\u00bbcta-section blue-button footer-cta-section\u00bb _builder_version=\u00bb4.16″ background_image=\u00bbhttps:\/\/www.arenasolutions.com\/wp-content\/uploads\/orange-bg.jpg\u00bb custom_padding=\u00bb30px||30px||true|\u00bb saved_tabs=\u00bball\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|40px|||false|false\u00bb custom_padding_tablet=\u00bb|0px|0px||false|false\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb custom_css_main_element=\u00bbdisplay: grid;||align-content: center;\u00bb border_width_right=\u00bb1px\u00bb border_color_right=\u00bb#FFFFFF\u00bb border_width_all_tablet=\u00bb\u00bb border_width_all_phone=\u00bb\u00bb border_width_all_last_edited=\u00bbon|desktop\u00bb border_width_right_tablet=\u00bb0px\u00bb border_width_right_phone=\u00bb\u00bb border_width_right_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbpadding-bottom: 0 !important;\u00bb custom_css_main_element_phone=\u00bbpadding-bottom: 0 !important;\u00bb][et_pb_text _builder_version=\u00bb4.16″ header_2_text_align=\u00bbright\u00bb header_2_text_color=\u00bb#FFFFFF\u00bb header_2_font_size=\u00bb36px\u00bb custom_padding=\u00bb||||false|true\u00bb header_2_text_align_tablet=\u00bbcenter\u00bb header_2_text_align_phone=\u00bbcenter\u00bb header_2_text_align_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

VER Arena
EN ACCI\u00d3N<\/span><\/h2>\n

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ASISTENCIA AL CLIENTE Estamos aqu\u00ed para ayudarle con consejos, formaci\u00f3n y soporte t\u00e9cnico SOPORTE T\u00c9CNICO Para los clientes de Arena PLM, QMS y Empower PLM, contacte con nosotros:…<\/p>\n","protected":false},"author":44,"featured_media":36495,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"divi.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-36494","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nAsistencia al cliente, formaci\u00f3n, ayuda, soporte t\u00e9cnico | Arena<\/title>\n<meta name=\"description\" content=\"Los clientes de Arena pueden obtener ayuda, consejos, informaci\u00f3n sobre cursos de formaci\u00f3n o soporte t\u00e9cnico para Arena Product Lifecycle Management (PLM), Quality Management System (QMS) o Empower PLM. 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