New Customer Program

The New Customer Program is a series of classes designed to prepare any user for a new role in Arena. By picking and choosing from available classes, users can learn just what they need for completing today's tasks, or everything there is to know about Arena, including configuring a new Workspace.

Completing the three part program will allow implementation teams and Arena Administrators at your company to configure, administer, and train others. The program offers a collection of on-demand, instructor-led web-training and instructor-led sessions.

Designed to allow learning about Arena with minimal disruption to daily work, users who complete the program will not only be familiar with core functionality, but also able to configure an Arena Workspace for your company.

New Customers can attend any of the following:
  • Program Orientation — 30 min instructor-led web-session introduces users to on-demand training, instructor-led, web-based training scheduling, and onsite, instructor-led class logistics
  • Part 1: Arena Basics — on-demand training
  • Part 2: Arena Advanced — on-demand training or live one hour webinars, or both
  • Part 3: Arena Planning and Configuration* — two day in person class at Arena headquarters in Foster City, CA

* Prerequisite: Part 1: Arena Basics via on-demand and Part 2: Arena Advanced on-demand or live webinars are required before attending Part 3.

Getting Started
  1. Check your availability and register below for a Program Orientation.
  2. Email training@arenasolutions.com for immediate access to begin your on-demand training.
Course Schedule & Registration
Course Dates Available Register
Program Orientation
This is a 30 minute, live, online event. We will cover On-Demand best practices and tips, Live Webinar Scheduling and Instructor-Led Logistics. Get all your training questions answered, understand pre-requisites, and know what to expect from Arena’s Training Programs.
Register Now
  • March 15, 2010 - 10AM Pacific
  • March 29, 2010 - 10AM Pacific
 register now
Live, Instructor-Led Web-Training
Offered on Tuesdays and Thursdays, Arena web-based live training incorporates Arena concepts with demonstration and best practices.

Web-based classes are offered twice a day, at 10AM and 1PM Pacific, on each core functionality of Arena.

Based on the needs of our advanced Arena users, each session includes 50 minutes of instruction and 10 minutes of questions and discussions.

Web sessions are intended for users of any level who need to understand and use Arena functionality to complete a specific task or process.
Register Now for the full series, beginning March 29th!
  • Arena Overview: Learn all about the Basics of Arena, including terminology, interface, commands, and navigation
  • Items: How do I find, create and modify product data?
  • BOMs: How do I create, review and release new BOMs?
  • Files: How do I add, revise and release Files?
  • Sourcing: How do I add and control sourcing information?
  • Suppliers: How do I add Suppliers and collaborate with them?
  • Costing: How do I add, review and capture costing information?
  • Requests: How do I capture, evaluate and implement product feedback from many sources?
  • Changes: How do I control product revision, release and sign-offs?
Arena Planning and Configuration Class*
This class teaches workspace planning and configuration. We recommend that users who will be Account Administrators attend two days of hands-on, instructor-led coursework at Arena headquarters in Foster City, CA.
Register Now
  • April 14-15, 2010
    Register now, Registration closes Tuesday, March 29th!
Future Training
  • May 12-13, 2010
* Prerequisite: On-demand Basic user training and on-demand or live webinars covering Advanced topics