Performance Guarantee
Arena Solutions has invested millions of dollars into world-class, state of the art infrastructure so you don’t have to.
As a multi-tenant, on-demand service, Arena brings economies of scale to its customers so they can benefit from a level of network availability and performance that is far greater than any solution they could ever hope to build for themselves using traditional client/server solutions.
We guarantee an uptime of at least*
Since inception of the service in 2001, Arena has had more than 99.96% uptime providing customers with unparalleled service performance and availability. But we don’t expect you to take our word for it. Every Arena subscription comes with a guaranteed service level agreement (SLA) where customers can expect to receive a minimum planned uptime and availability of 99.5% on its service or they will receive a credit against their subscription.
Arena Solutions is committed to delivering the small and mid-size manufacturing community the best on-demand bill of materials and product record solutions available today. That means providing customers with the greatest business value, highest network availability, most secure, and most reliable offering. To support this service commitment, Arena provides its customers with real-time access to network availability, uptime, and historical system performance so they can make better informed decisions.
System Status History
