Contract Manufacturing for Small- to Mid-Size Companies: Summary Findings of the Arena Solutions and Symphony Consulting Joint Study
Contract manufacturing is a complex customer-supplier relationship linking disparate organizations and often crossing international borders. Many small and mid-size manufacturers have embraced outsourcing as a way to get ahead in an increasingly global, increasingly competitive marketplace.
The Arena Solutions and Symphony Consulting survey on contract manufacturing and small and mid-size manufacturers finds that companies have incurred extra — and unexpected — costs due to poor communication with outsource partners. Offshoring — outsourcing beyond national borders — seems to exacerbate communication problems.
This study also reveals that many small and mid-sized manufacturers fail to establish formalized relationships with their business partners and many underestimate the cost and complexity of their outsourcing projects. Companies managing communication through manual processes such as fax or email report significant compliance and field failures, excess scrap and cost overruns attributable to communication confusion.
To learn more, complete the form to download Contract Manufacturing for Small to Mid-Size Companies: Summary Findings of the Arena Solutions and Symphony Consulting Joint Study.
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