On-Demand Advantage

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10 Reasons Why On-Demand PLM is Better:

1. Lowest total cost of ownership
With Arena PLM, you avoid the hidden costs and hassles of traditional enterprise PLM. Arena PLM is an on-demand service, so there is no software or hardware to buy, no expensive installations, no maintenance fees, no costly upgrades, and no incremental IT resources required. Unlike traditional enterprise PLM software, Arena’s PLM subscription pricing includes everything you need, so you won’t be surprised later by hidden technology and personnel costs that can quickly add up to two to five times your original licensing fees.

2. Performance guarantees and network availability
Every Arena PLM subscription comes with a service level agreement (SLA) guaranteeing our customers a minimum planned uptime and availability of 99.5%. But don’t just take our word for it—see for yourself how we’ve exceeded this promise. Since the inception of the service in 2001, Arena PLM has had better than 99.96% uptime, providing our customers with unparalleled service performance and availability.

3. Complete transparency into network status
We built Arena PLM from the ground up as a multi-tenant, on-demand service. We leverage this shared infrastructure to give our customers a level of network uptime and availability far beyond what our customers could build for themselves using traditional client/server solutions. And we’ll show you the numbers to back it up: we give real-time statistics on our network availability, uptime,
and historical system performance at our System Status page.

4. On-demand support tools
At Arena, we give our customers the support they need when they need it. Every page of Arena PLM has a FastFeedback™ link—your direct line to our Customer Support team, where you can ask a question, report a problem, or suggest an idea to make Arena better. You can track your support requests in real time on your online customer service portal. Our training courses are available in a classroom or right on your desktop with our on-demand Web tutorials. No matter where you are in Arena PLM, you’re never more than a few clicks away from the support you need.

5. Insight into your Arena utilization
We don’t just tell you what Arena does—we show you, every month, how you could be using Arena with your product data, your business processes, and your working teams. Your monthly Arena Metric Profile (AMP) gives you personalized analysis of your usage of Arena and gives you insight into where Arena could help you even more. Other companies might charge you thousands of dollars for an audit like this, but not Arena—we built it into our service so we can keep showing you new ways to get the most out of Arena.

6. World-class security
Best-in-class, financial-grade security infrastructure protects your critical intellectual property assets. Arena has invested millions of dollars—on par with the investments made by the Fortune 500—in technology, people, and processes to provide the most ironclad security available so you don’t have to. We take protection of your IP seriously, and continuously invest to ensure we are always on the leading edge.

7. Reduce risk—pay as you go
Arena PLM’s subscription-based service minimizes the implementation risk by eliminating the need for up-front capital investment. We give you the flexibility to buy only what you need, when you need it. And, if you aren’t satisfied that we deliver as promised, you can disengage at any time. But we haven’t disappointed yet. Our 95% renewal rates are the highest in the on-demand software market and unparalleled in the PLM market.

8. Instant on
All you need to start using Arena PLM is a standard browser. Our implementations happen in a matter of hours or days, not months or
years like traditional enterprise PLM, so your company can realize a positive ROI within months. With the push of a button, you are on the
road to PLM success.

9. Global access, any time, anywhere
In today’s global manufacturing economy, delivering product to market requires global supply chain collaboration. Delivered as a secure,
Internet-based service, Arena PLM provides global access to you and your extended supply chain. Adoption is as easy as typing www.arenasolutions.com into a Web browser.

10. Our Innovation is always on
Your software shouldn’t run you—it should help you run your business. With Arena PLM, you’ll be free to focus on product innovation and running your business, not worrying about the headaches of managing software. Arena is committed to providing the best PLM solution for your current and future needs. We innovate constantly, listening to our customers’ needs and automatically providing them with a new release of our software every three to four months. With a client/server solution, you might get an update every two to three years, after thousands of dollars in maintenance fees. But with Arena, you get access to the latest features and functionality. Seamlessly. Effortlessly. Painlessly.