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Software Quality Assurance Engineer
Department: Engineering
Company: Arena Solutions
Location: Foster City, California
careers@arenasolutions.com
Arena Solutions serves hundreds of manufacturing companies world-wide with Arena PLM, our flagship on-demand Product Lifecycle
Management solution, and we are looking for a Software Quality Assurance Engineer who is excited about joining our team. Arena
has an informal, team-based company culture where best practices are used throughout the software lifecycle to ensure the
quality of our PLM solution — starting with design and development, through verification & validation, all the way to
application maintenance and customer support. We believe that software quality is a source of competitive advantage, and we
back this up by being the only PLM provider to formally validate that our solution meets FDA requirements for software used
in the manufacture of medical devices.
1.650.513.3500 |
Position Details:
Responsibilities
In this position, you will work in a small team environment in close partnership with engineering management,
development staff, and customer support to ensure high quality in Arena PLM, our flagship On-demand PLM solution.
You will also contribute to the continued improvement of Arena's quality assurance process, and you will gain
experience with software quality assurance in a modern Software-as-a-Service business, where direct feedback
from users is valued and used to drive further improvement. You will be joining Arena during an exciting phase
of our growth as we incorporate agile development practices into our software lifecycle. In short, if you are a
motivated quality assurance professional looking for a place where you will be challenged to grow professionally,
we want to talk to you.
Your specific responsibilities will include trouble-shooting escalated customer issues, documenting them in our bug
tracking system, and coordinating with our development team on issue resolution and verification. You will also have
the opportunity to learn about new application functionality as it is developed, with responsibility for pre-release
verification, training customer support staff, and development of new test cases as needed. Finally, you will be a key
player in Arena's well-defined (and evolving) quality process, and will be expected to contribute to the continued
improvement of that process as the company grows.
Qualifications
- Bachelor's degree or equivalent.
- 2+ years industry experience in software quality assurance.
- Experience with web-based applications, including a clear understanding of web technologies (HTTP, HTML, etc.).
- Solid understanding of quality assurance theory and processes.
- Experience writing and executing test cases.
- Experience with Automated Testing tools (SilkTest) is a plus.
- Familiarity with SQL and UNIX.
- Familiarity with Java and Open Source testing tools is a plus.
- Strong problem solving skills.
- Excellent communication skills and ability to work well in a team.
- Desire to serve customers with patience, courtesy, consideration, and a sense of humor.
Application
Please email your résumé including a cover letter
careers@arenasolutions.com
